Our commitment to your privacy
We respect your right to privacy and your right to view and update the personal information we hold about you. We are committed to protecting your privacy when you visit our site or contact us in any way.
We collect personal information from you, including information about your:
- contact information
- computer or network
- billing or purchase information
- Invoicing information
Note: We do not handle or store full credit card details. These are captured directly by a Payment Card Industry Data Security Standard compliant payment provider.
We collect your personal information in order to:
- to enable us to provide our service to you
Besides our staff, we share this information with:
- Your Invoicing Application (such as Xero) only when you initiate the connection in order to enable you to invoice your clients.
Providing some information is optional. If you choose not to enter the information we require, we'll be unable to provide our service to you.
We keep your information safe by keeping it in password protected databases and restricting access to Loggitty staff only.
Upon termination of your subscription, we keep your information for 6 months in case of error, at which point we securely destroy it by deleting it from our system.
You have the right to ask for a copy of any personal information we hold about you, and to ask for it to be corrected if you think it is wrong. If you’d like to ask for a copy of your information, or to have it corrected, please contact us at firstname.lastname@example.org.
Disclosing your personal information
We will not sell or rent your personal information to any third party. But we will share your contact information with trusted third parties that work on our behalf to distribute our email or print communications.
- Improve our website (for example, identify and promote popular reports); and
- Provide you with more targeted information where appropriate.
Temporary cookies: We use temporary (per-session) cookies to "remember" that a member or digital pass holder has logged in. This means you do not have to enter your email address and password more than once during a visit.
Please note: Our temporary cookies must be accepted to login and access Loggitty, or to purchase a membership or digital pass from us.
If your browser is set to notify you when you receive a cookie, you will be prompted to accept the cookie. Please select "Yes".
Our temporary cookies will disappear when you logout of your member or digital pass account.
Important: You should not use a “remember my login” feature on a browser unless you are the only person who has access to the browser. Never enable this feature on a public access computer as this could allow other people to access your personal information.
Third party cookies and other technologies: We use third party cookies and other technologies for marketing and to gather website analytics. This includes:
- Remarketing: we use third party cookies – such as Google Analytics cookies – to keep track of the reports you’re interested in and remarket them to you when you leave our site (as a result, you may see ads from Loggitty when you visit other websites).
- Impression reporting: we use web beacons to estimate the number of users that have viewed and clicked on our advertisements (as a result, we’re able to gauge the success of a campaign).
You can opt out of Google Analytics without affecting how you visit our site. For more information on opting out of being tracked by Google Analytics please visit this page.
You can also ask your browser to delete or block third party cookies: simply search online for “cookies” + the name of your internet browser (for example, “Google Chrome”) for step-by-step instructions.